Student Services

Rights and Responsibilities

About Grievances


The UCLA Extension Student Rights and Responsibilities Center is an important partner in ensuring that all Extension students abide by the civil and criminal laws and policies that govern all aspects of the University of California and UCLA.

We work closely with UCLA Extension students, instructors, and staff to provide a safe, intellectually honest, and inclusive environment in our classrooms, facilities, and surrounding communities. When we receive complaints of potential student misconduct, we ensure privacy, due process for all parties and, depending on the outcome of our investigations, assign sanctions that address the violation swiftly but fairly.

Center for Student Rights & Responsibilities 




This form is to be used to report incidents of concern to UCLA Extension officials. Please note that there are specific grounds under which an Incident Report may lead to a formal investigation.

All submissions are private. Anonymous complaints may limit our ability to respond. To make an anonymous Sexual Violence and Sexual Harassment (SVSH)/Title IX complaint, please stop filling out this form and contact the UCLA Title IX Coordinator:

Incident Categories

Student Conduct: Alleged violation(s) of any provision of the student conduct code

Health/Safety: Concerns regarding building security, access, or maintenance

Staff/Instructor Conduct: Complaints against Extension employees, other than discrimination

Sexual Misconduct (Title IX): Gender-based discrimination or harassment, including differential treatment, sexual violence, sexual harassment, domestic violence, intimate partner violence, and stalking

Academic Integrity: Alleged violation(s) of the academic dishonesty policy , including cheating, plagiarism, fabrication, multiple submissions, and research misconduct

Discrimination: Differential treatment based on a person’s federally protected status (e.g. age, race, disability, color, national origin, religion or creed, genetic information, marital status, veteran status, and citizenship) that is so severe and/or pervasive that it limits the person’s ability to participate in the University’s programs or services



To the best of your ability and memory, please provide objective and observable information (For example, do not report that Sue "looked drunk"; report that Sue "slurred her speech and her breath smelled of alcohol"). Do not censor explicit language.

Do not diagnose the behavior.


If it is easier to make a verbal Title IX report, please stop filling out this form and contact the UCLA Title IX Coordinator:



Official student/instructor grievances will only be reviewed under three narrow circumstances. If you wish to make a general complaint that does not meet the grounds for this report, you may pursue resolution through the department. To locate the appropriate unit manager or Program Director, please visit the UCLA Extension "contact us" page on our website.

Grounds for complaint (Please choose the most applicable.) *

Error in application or interpretation of a policy, resulting in substantive harm

Error in procedure, including failure to respond to an initial complaint in a timely manner, or failure to fully investigate or address the concern


UCLA Extension takes the integrity of our academic environment very seriously and expects all students, instructors, and staff members to respect others’ intellectual property. The category of Academic Dishonesty includes any form of cheating or dishonesty that takes place in an Extension class environment, such as:

Coercion: Threatening personal or professional repercussions/discipline against a UCLA Extension instructor with intent to influence a grade change or evaluation of other coursework not directly related to the coursework quality or any administration petition; threatening personal or professional repercussions/discipline against a UCLA Extension administrator or staff member to influence a course of action not supported by irrefutable fact.

Commercial Intent: The selling, preparing, or distributing for any commercial purpose lecture notes or video or audio recordings of any course unless authorized by the University in advance and explicitly permitted by the course.

Deception: Knowingly furnishing false information to your instructor; for example, claiming you have submitted coursework when you know you did not, saying you missed an exam due to an emergency that did not happen, etc.

Exam or Lesson Cheating: Deliberately looking at another student’s quiz/exam or intentionally allowing another student to look at your quiz/exam; knowingly copying and submitting another student’s lesson as your own or allowing another student to copy your work and submit it as their own; unauthorized collaboration with another student or use of unauthorized materials during a quiz, exam, or any academic assignment.

Fabrication: Making up false data or research in your coursework; for example, creating a quote from a publication that does not exist, producing invented numbers in a data report, etc. 

Plagiarism: Taking another person’s words or ideas and presenting them as your own without appropriate acknowledgement that the work does not belong to you; violating others’ copy-written materials; failure to appropriately cite sources. 

Academic or Administrative Grievances (no refund)

UCLA Extension students have a right to contest academic or administrative decisions that they believe are without foundation in law, University governing policy, and/or principles of fairness and equity. 

To file a claim that does not include a request for refund, forward your additional decision letter (if available) and a written statement outlining your factual supporting evidence.

Academic: Program Director that oversees the course in question.

Administrative: Director of the department that issues your original decision letter

Academic or Administrative Grievances (with refund request)

Claims filed with a request for refund will be reviewed depending on category.

Failure to Perform (e.g., promotional misrepresentation, instructor quality): Contact the Program Director that oversees the course in question.

Life Circumstances (e.g., medical, professional): Contact Academic Records

More information can be found in our Student and Instructor Grievance and Dispute Resolution policy.

The University of California, in accordance with applicable federal and state laws and University policies, does not discriminate on the basis of race, color, national origin, religion, sex, gender identity, pregnancy, physical or mental disability, medical condition (cancer‐related or genetic characteristics), ancestry, marital status, age, sexual orientation, citizenship, or service in the uniformed services. The University also prohibits sexual harassment. This nondiscrimination policy covers admission, access, and treatment in University programs and activities.

The University of California prohibits sexual harassment and sexual violence, defined as sex crimes, domestic or dating violence, unwelcome sexual advances or requests for sexual favors, and other nonconsensual verbal, nonverbal, or physical conduct of a sexual nature. Retaliation against those who report these and other forms of misconduct is also prohibited. The UCLA Extension Rights and Responsibilities Center will respond promptly and effectively to related complaints and will take appropriate action to prevent, correct, and, when necessary, discipline behavior that violates the UC Policy on Sexual Violence and Sexual Harassment.

UCLA Extension rejects all forms of intimidation, harassment, disruption, or violence aimed at or resulting in limiting the freedom of thought, belief, and inquiry or interfering with a student's, instructor's, or staff member's ability to successfully perform their University responsibilities.

In addition to the categories outlined elsewhere on this page, UCLA Extension students are expected to refrain from the following actions while in our classrooms, facilities, and surrounding communities: 

  • Disruptive behavior that leads to the inability of academic staff to conduct instruction, that inhibits other students from learning in a safe and peaceful environment, or that prevents administrative staff from conducting normal business operations
  • Forgery, alteration, or misuse of University documents, records, keys, or identifications
  • Theft of, damage to, or destruction of any property of the University or of others while on University premises
  • Unauthorized entry to or use of University properties, equipment, or resources
  • Harassment, defined as conduct that is so severe, pervasive, and objectively offensive, it substantially impairs another person's equal access to UCLA Extension programs and/or activities 
  • Physical abuse including but not limited to assault and other forms of violence, threats of violence, or other conduct that threatens the health or safety of any person wherever it might occur
  • Stalking, which is conduct repeatedly directed at another person with the intent to place that person in reasonable fear for his or her safety, or the safety of his or her family; and where the behavior is reasonably determined by the University to seriously alarm, torment, or terrorize the person, wherever it may occur
  • The unlawful use, possession, sale, distribution, or manufacture of controlled substances, identified in Federal and State law or regulations, on University property or at official University functions
  • The use, possession, sale, distribution, or manufacture of alcohol on University properties or at official University functions outside of compliance with Federal and State law and University policy or campus regulations

Family Educational Rights and Privacy Act (FERPA)

The federal Family Educational Rights and Privacy Act (known as FERPA) protects the privacy of UCLA Extension student education records. Under FERPA, you have the right to:

  • Inspect and review records pertaining to you in your capacity as a student
  • Have withheld from disclosure, absent your prior consent for release, personally identifiable information from your student records, except as specified by FERPA and University policies
  • Inspect records maintained by UCLA Extension of disclosures of personally identifiable information from your student record

FERPA allows Universities to confirm attendance and publish directories of their students without their prior consent, but requires a procedure to be presented allowing you to opt out. Certain conferences and short courses are designed to support professional networking opportunities and will include provisions for name tags and the sharing of participant rosters. When planned with such support, notice will be provided in the course listing. To opt out of planned participant rosters, contact our Enrollment Services office.

Mailing Lists

Information you furnish may be used by University departments and publicly announced program cosponsors for distribution of information on future programs and activities of interest to you. This and other information will be shared with state and federal government officials if required by law; otherwise, UCLA Extension does not sell or share its mailing list.

Social Security and Traveler Identification Numbers

Social Security Numbers (SSN) or Traveler Identification Numbers (TIN) are not required for enrollment at UCLA Extension. See below for two instances, however, when having your SSN/TIN on your record (stored encrypted) might be of benefit.

Student Loan Deferment: The National Student Clearinghouse is a nonprofit and nongovernmental source for verifying student enrollment and outcomes data for more than 3,600 colleges and universities. UCLA Extension routinely reports our student census to the Clearinghouse. If you are seeking a student loan repayment deferment, you may wish to provide your SSN to expedite the deferment process. 

Tax Reporting: Each January, UCLA Extension provides information to the Internal Revenue Service (IRS) that might entitle you to tax credits for qualified fee payments. Because the IRS requires Extension to request the SSN/TIN of any student for whom an SSN/TIN is not on record—and because the IRS expects students who take the tax credit to report their SSN/TIN—we want to ensure you have the opportunity to participate in this potential benefit. For this reason, every December UCLA Extension reaches out by e-mail to students whose records are subject to IRS reporting, but for whom there is no SSN/TIN on file. You may add your SSN/TIN to your student record at any time by logging in to the Student Portal.

Academic Dishonesty Complaints

To report a complaint of suspected academic dishonesty, email Student Rights and Responsibilities at with the following: 

  • Student name and (if known) ID number
  • Class name, number, section
  • Both the assignment/exam on which the cheating is suspected and the grounds you have for the complaint (must be specific)
  • Student grade for assignment/exam/course as if the academic misconduct did not occur and as if it did occur

Discrimination-, Domestic- or Sexual-based Harassment or Violence Complaints

If you believe you are in immediate danger and need help now, call 911 or your local police department. If you are on or near the UCLA campus, call 911 or UCPD: 310-825-1491.

For non-emergencies, email Student Rights and Responsibilities at for assistance.

Behavioral Incident Reporting

If you believe you are in immediate danger and need help now, call 911 or your local police department. If you are on or near the UCLA campus, call 911 or UCPD: 310-825-1491.

If you feel that the behavior of an Extension student is in violation of University policy, is harmful or threatening in nature, or is otherwise of concern, please email Student Rights and Responsibilities at with the following: 

  • Student name and (if known) ID number
  • Class name, number, section
  • Grounds for the complaint—must be specific

FERPA-related Complaints

If you believe your right to educational record privacy was violated, please file your complaint directly with the Family Policy Compliance Office in the U.S. Department of Education: 1-800-USA-LEARN (1-800-872-5327).

UCLA Extension is an academic division of UCLA, one of the ten campuses of the University of California. Its policy and practice are rooted in provisions of state and federal law, system-wide authority and regulations of the UC Office of the President and the UC Academic Senate, and local UCLA administrative and academic policies. The Dean of UCLA Continuing Education and Extension promulgates policy that conforms to these source authorities and refines how we fulfill our mission of continuing education and public service.

Policies of Interest:

To view all UCLA Extension policies, visit our policies page.

For further information, please contact the UCLA Extension Office of the Dean at (310) 825-2362 or

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