Understand the difference between grade and quality
Articulate the principles behind the quality methodologies including Plan-Do-Check-Act, Kaizen, and Six Sigma
Develop project metrics and process improvement measures for quality assurance and control on your products and services
Utilize the key quality management tools for preventive measures and corrective actions on project bottlenecks and root causes of problems
Identify project communication needs to enhance stakeholders’ engagement and interest to avoid confusion and problems
Identify physical and staffing resource needs on the project to avoid resource shortage and subsequent delays on the project
About this course:
Achieve a competitive advantage by applying data-driven improvement methodologies to manage quality measures on your projects to meet and exceed customer expectations. Sharpen your leadership skills to attain your project goals alongside team members and stakeholders and learn to use strong communication and interpersonal skills. This course helps you gain knowledge towards the PMP® Exam by PMI® and qualifies for the required 35 Contact Hours or PDU’s to apply for or maintain an existing PMP® certification.
UCLA Extension is a Premier Authorized Training Partner (ATP) and is approved by PMI to issue professional development units (PDUs).